Shipping and Delivery
Orders shipped within the United States are processed within 1-2 business days and then sent out for standard shipping (5-7 business days), unless otherwise chosen (express shipping 1-3 business days). Orders shipped to Canada are sent out for First Class International Shipping (6-21 days) unless otherwise chosen (express shipping 1-5 days).
Orders are shipped on business days, Monday through Friday, excluding weekends and holidays. Orders do not ship on the same day.
Please allow up to 2 business days for orders to process (for example, if you order on Tuesday, your order should ship out on Wednesday or Thursday). You will receive a confirmation e-mail with the tracking number once your order ships. Please allow up to 48 hours to receive this shipping confirmation via e-mail.
Express shipping options and any other third-party fees are non-refundable. Ornami cannot be held accountable for loss or delays caused by the shipping carrier (i.e. USPS, Fedex, UPS, DHL).
We encourage all customers to thoroughly review their shipping and billing information prior to checking out to prevent any possible delays as inaccurate or incomplete addresses can add 1-2 business days to order processing.