1. How quickly will I receive my order?

All hair products on our site include FREE standard shipping to the United States & Canada.

Orders are processed within 1-2 business days and then sent out for standard shipping (5-7 business days).  On average orders are received between 5-9 business days.

Please review our shipping policy here for more information.

2. What is your contact info?

Please call us at 1-888-250-8125 or send us an email at info@ornamihair.com

3. What is the difference between Remy and Virgin hair?

Virgin Hair is human hair that has never been processed or chemically treated. Remy hair is human hair from a single donor in which cuticles are kept intact and hairs are organized facing the same direction from root to tip. This minimizes shedding and knotting.

4. How much hair do I need?

Bundles are typically 3.5-4oz each. 12-16oz is generally needed for a full head varying on fullness and length desired.

5. Do you allow returns?

Provided requirements are met, we do allow returns and/or exchanges.  Please review our return policy here.